BAM

BAM

• Approaches to gathering information about processes and providing that data to managers
• Monitoring processes and BPMS systems so they performing as they should
• BAM records events as they occur
• Summarize information
• Real time

Sample BAM statistics

• average time of a tasks/processes
• number of occurrences of a process
• waiting time between tasks
• variances, max, min and other statistical data

BAM vs BI and Data Mining

• BI and Data Mining usually deal with historical data
• Require accessing databases, process data may not be obvious (more logic to retrieve duration time required)