BPMM
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Conformance ⌘
- BPMM conformance points reference to Maturity Levels and the realization of associated Goals
- Process Areas (for each level) are specified as sets of Goals
- Maturity Levels 2, 3, 4, and 5 are defined Conformance Points:
- An organization may conform to this specification at a Maturity Level of 2 or higher.
- Conformance defined cumulatively by reference to Goals realized:
- A compliant organization at a given Maturity Level shall realize all Goals specified for Maturity Levels up to and including the given Level.
- Goal realization
- An organization realizes a Goal if and only if the organization has implemented practices which, in combined effect, achieve that Goal. The actually implemented practices may differ in name and scope from the practices shown in BPMM provided their net effect is to achieve the Goal
BPMM Uses ⌘
There are four primary ways in which the BPMM will be used and each will have different requirements for appraisals:
- Guiding business process improvement programs
- Assessing risk for developing and deploying enterprise applications
- Evaluating the capability of suppliers
- Benchmarking
Guiding business process improvement programs ⌘
- anticipated to be its most frequent use
- Improvement programs should be initiated with an evaluation of the organization’s current strengths and weaknesses
- Starter Appraisal provides findings sufficient to initiate an improvement program
- Either Starter Appraisals or Progress Appraisals can be used to determine the status and effectiveness of improvement activities during their deployment
- Progress Appraisals are sufficient for internal evaluations of maturity level status
- If the organization wants to present its maturity results publicly, a Confirmatory Appraisal would be required
Assessing risk for developing and deploying enterprise applications ⌘
- Identify risks to the successful implementation of systems
- Provide guidance on the actions to be taken to improve systems prior to system deployment
- The importance of reducing the risks to enterprise applications requires information derived from either a Progress Appraisal or a Confirmatory Appraisal
- If an external organization is developing the system, findings from a Confirmatory Appraisal may be included in the agreements as actions the customer will take to prepare for system deployment
Evaluating the capability of suppliers ⌘
- CMM for software was developed to help DoD move beyond using lowest price as the basis for selecting among bidders
- Organizations need a trusted and open standard against which to evaluate the capability of their vendors for meeting their service level, quality, price, and functionality commitments
- They will want to perform Supplier Appraisals during the selection process and use Progress, Supplier, or Confirmatory Appraisals during contract performance to evaluate progress in eliminating process deficiencies identified during source selection.
Benchmarking ⌘
- Management may want to evaluate where they stand relative to the maturity of business processes in their industry segment
- Progress Appraisals will provide an approximate benchmark, while Confirmatory Appraisals will provide more rigorous benchmarking results and measures
- OMG can develop repositories of data and information collected during appraisals regarding industry trends and best practices in different areas of business process